FAQs

How Can We Assist?

At K&D Creations, the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.

Do you offer gift cards?

At this moment, we do NOT offer gift cards.
It is something we are working to add in the near future. 

What are the payment options?

We accept all major cards.

What is your return policy?

We will gladly accept returns on certain items within 30 days of you receiving the item and contacting us about any issues.
Products such as custom orders, mystery boxes and bags are NOT able to be returned.
We are not responsible for any damages done during transit of item. We make sure our products are protected to the best of our ability.

What If My Item Is Broken Or Damaged?

In the event that your item arrives broken or damaged, you will be asked to send us a picture of the item.
Once we have received the picture, we will then contact you with new shipping information for your replacement item.
If we do not have the item in stock, we will allow you to pick another item of equal or lesser value for your replacement. 

Is there a question that you couldn’t find an answer to?